Pension Fund Regulatory and Development Authority (PFRDA)

Privacy Policy

Effective Date:

  1. Introduction ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application PFRDA Pulse, available on the Google Play Store.
    This app is solely owned by Pension Fund Regulatory and Development Authority (PFRDA) and is intended strictly for internal use by its employees. This app is sensitive and should not be accessed or explored by anyone who is not a PFRDA employee.
    By using our app, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.
    This Privacy Policy is in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) of India.

  2. Information We Collect We may collect and process the following information when you use our app:
    1. Personal Data: When you register or interact with our services, we may collect your name, email address, phone number, or other identifying details.
    2. Non-Personal Data: We may collect usage data, device information (such as device model, OS version, and IP address), and analytics data to improve user experience.
    3. Permissions: Our app may request access to certain device features, such as camera, storage, location, or microphone, only to provide necessary functionalities.
  3. How We Use Your Information We use the collected information for the following purposes:
    • To provide, maintain, and improve our services.
    • To personalise user experience and analyse usage patterns.
    • To communicate with you regarding updates, security alerts, and customer support.
    • To ensure compliance with DPDPA 2023 and other applicable regulations.
  4. Legal Basis for Processing Data Under the Digital Personal Data Protection Act, 2023, we process personal data based on:
    • Consent: When users voluntarily provide information.
    • Legitimate Use: When necessary for service delivery, security, and internal compliance.
    • Legal Obligation: When required by law or regulatory authorities.
  5. Sharing and Disclosure We do not sell or rent your personal data. However, we may share your information in the following cases:
    • Service Providers: We may engage third-party providers to assist in operations, such as analytics, cloud storage, or customer support.
    • Legal Compliance: We may disclose data if required by law, regulatory authorities, or legal processes.
    • Government Authorities: In case of national security, fraud prevention, or legal enforcement requests.
  6. Data Security We implement appropriate security measures as per DPDPA 2023 to protect your information. However, no digital transmission or storage system can be 100% secure. We encourage you to take necessary precautions to safeguard your data.
  7. User Rights Under DPDPA 2023 Under the Digital Personal Data Protection Act, 2023, you have the right to:
    • Access: Request copies of your personal data.
    • Correction: Rectify incorrect or incomplete data.
    • Erasure: Request deletion of personal data.
    • Consent Management: Withdraw consent for data collection and processing.
    • Data Portability: Request transfer of data to another entity, where applicable.
    To exercise these rights, you may contact us at [Your Contact Email].
  8. Data Retention We retain personal data only for as long as necessary to fulfill the stated purposes or comply with legal obligations under DPDPA 2023.
  9. Third-Party Links and Services Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
  10. Children’s Privacy Our app is not intended for children under [13/16] years of age. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to request removal.
  11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website. Your continued use of the app after updates signifies acceptance of the revised terms.
  12. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Pension Fund Regulatory and Development Authority (PFRDA)

This Privacy Policy is in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) of India.